Please allow us 2-3 days to fulfill your order. It may take up to 7 days at certain times throughout the year. Email us at contact@alessandrajames.com if you have any questions. For pre-orders, the package will be shipped as soon as everything becomes available. If you prefer partial delivery, please contact us.

We ship our packages with Swiss Post.

Estimated delivery times are as follows:

Switzerland:      2-4 working days

Europe:              up to 7 working days

Rest of world:    up to 2 weeks 

Customs Duties

We are not responsible for any customs duties your local customs office levies. By purchasing our products, you consent that any packages shipped to you may generate customs duties upon arrival in your country. We advise you to check any import charges applicable in your country before you place your order.

Email us at contact@alessandrajames.com if you have any questions.